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Relentless Pursuit of Perfection

Making a difference, for everyone, forever!

  • About
    • Introduction
    • Mission
    • People
    • Clients
    • Partner Entities
  • Experts
  • Approach
    • What we do?
    • How we do it?
    • Technical Limit
      • Technical Limit and LEAN
    • Living the Limit
      • Trust and respect for each others professionalism
      • Shared information, open communication
      • Clear priorities, results focussed
      • Every team member is as important as the next
      • Full disclosure of errors and opportunities
      • Everyone committed to project goals
      • Taking responsibility for personal growth
      • Only Support and never ‘put-down’
      • Equal opportunities irrespective of employer
      • Celebration and recognition of every success
  • Performance
    • Our approach to DWOPs and i-DWOPs
    • Planning & Enrolment
    • Workshop & Training
    • Operational Support
    • Process Embedding
  • COVID-19
  • Managed Projects
  • Fingerprints
    • Work Locations
    • Case Histories
    • What Clients Say
    • Things We Do
    • Heart-Warming Tales
  • Contact
  • Gallery
    • Blog

Full disclosure of errors and opportunities

full-disclosureEvery team member must feel compelled to disclose every imperfect aspect of our work, so it can be dealt with positively to improve the project outcomes. Everyone is imperfect, having incomplete knowledge and skills. The team and its leadership must be able to identify all of these so that appropriate support or training can be applied. It is better to have people limited in skills than limited in the ability to disclose deficiencies.

There’s a safety analogy here… we have come to expect our colleagues to take their own and OUR safety very seriously indeed. We expect full disclosure of injuries, non-injurious events and unsafe acts. Why? So we can make it safer next time. It should be the same with performance.

This isn’t about blame; it’s about finding out what doesn’t work, so we can make it better next time.

As one crew member on the Magnus platform put it, “errors need to be disclosed but not dwelled on”. This is different to keeping “quiet”, though it is important not to make an issue of errors on anyone’s part.

Next: Everyone committed to project goals

Pursue Perfection With Us

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Contact

Relentless Pursuit of Perfection Ltd.

12/F, Henley Building,
Suite No. 8640,
5 Queen’s Road Central, Central,
Hong Kong

+44 7778 678 176
(not always on)

email: dave@rp-squared.com

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