This principle is totally logical yet very hard to grasp, because we tend to confuse it with a person’s value (how much they get paid), which is a supply-and-demand issue. The most positive outcome from applying this principle is that all team members become proud of the role they are playing in the success of the project. They feel appreciated and, as a result, are likely to respond with special effort whenever they are asked. Free discussion and feedback should then come naturally.

Supervisors who are working to this principle pay more attention to everyone’s problems so that barriers to high performance are eliminated.

Next: Full disclosure of errors and opportunities